1 reviews | Active since May 2017

28 May 2017, 13:04

Never again

<p>I have never experienced such bad after service. Hopefully I can save you the efforet of going through the same..</p> <p> </p> <p>I bought my Ford & Mazda in 2012. Shortly after, I got a letter from Ford saying the car has a defect and they need to replace some parts. I need to return the car soonest. </p> <p> </p> <p>I did so and it was a real struggle to get a replacement car. After a massive fight, a loan car was sent down from Joburg. It took nearly a week. About 8 mounths later, my cars paint started peeling of and the car rusting. Again, it was a big fight to get the problem resloved. Weeks later I had my car back and they had only sprayed on selected parts of the car and really looked cheap and unprofessional. I was happy to have my car back. </p> <p> </p> <p>A few mounths ago I raised a concern with Ford saying that the area they worked on is again rusting and I need help. </p> <p> </p> <p>I have followed up on this so many times I have lost track to be honest. My car now has just over 60 000kms on the clock and I need to replace the back ball bearings. (R3000.00). My cars aerial was so badly rusted at the base its fallen off and I needed to replace that (R500.00). They where kind enough not to charge me for labour. I have also been informed that my clutch is not functioning correctly and that needs to be replaced. </p> <p> </p> <p>This is to bearly touch on a few issues I have had. I have still had no contact from anybody and I sit with the problems. </p> <p> </p> <p>No service. Never again will I buy a Ford. </p>

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