Issues Booking-Payment Issues-Fault After Service

1. It took me a month to make a booking for my cam belt replacement, after multiple phone calls and promises to be phoned back, I had to drive to the branch and tell them that I am not leaving until I have a Quote and a booking date.<br> 2. I booked my car for 2 days as per request, I am advised that my car can not be released until payment has been made, which is fair, on day 2 after making an EFT payment and sending proof thereof, I get told that my car can not be released until the money reflects in their bank account, this being Standard Bank to FNB would take at least 1 business day. this information was not relayed to me in any way until after I made my intentions clear on how payment would be made. I got told that if I paid with a card i would get my car immediately.<br> 3. After me service I've got problems with my car. I went into the branch to try and make arrangements. I ask if I can bring the car on a Saturday? I get promised to be phoned back, over 24 hours later I have still not heard from them.<br> <br> 1.Why do I need to beg them to have my business?<br> 2.I've never heard of a company not accepting BANK POPs<br> 3.Why do I need to beg them to sort out the problems I have after my service?