I cannot say that I've had any joy, value or complete comfort from this purchase of my Vechile from Imperial Ford and Mazda

<p>July 2016, purchased a 2011 Kia Sportage from Imperial Ford and Mazda Paarden Eiland. 6 weeks later reported to them it has an intermitted Starting problem and was an inconvinience when driving my family . The vechile has been in the Kia workshop on 4 occasions on Imperial Expense. Each occasion i was notified that they found and corrected/fixed the problem. December last year i was told it needs a part from Korea and waited for the part (waiting 1 month for the part) to be installed January 2017. 3 days later after part was installed , it gave the same problem . I even postponed my family vacation in <br />December for March 2017 to ensure a perfect Drive.</p> <p> </p> <p>I got the principal Dealer involved and Franchise Director , Michael Glassberg, who assured me that a suitable coutesey car will be given for myslef to comfortably drive my wife and 2 toddlers while my car is in Kia's workshops possesion for 4th Diagnostics test, this was not fulfilled as i am still driving a Ford Fiesta Coutesey .</p> <p> </p> <p>3rd February, I have mention To Michael Glassberg via Email that i no longer want my Kia Sportage and want another Kia Sportage of the same make and Model or my bank financed amount to be settled.</p> <p>Next day i received an email from Mark Africa (Delear Principal, Imperial Paarden Eiland) to buy the car back, less R30 000 of the original Purchase.</p> <p>How does this help me for the inconvenicence? I am financed for R275 000 and yet they want to give me R160 000 just to get rid of me quicker, and looks like they do not want to find me a replacemnt vechile of same make and Model.</p> <p> </p> <p>Friday 17th Feb, its been 3 weeks later since Imperial fetched the vechile for repairs. still in posession of Imperial, I see my car on a highway, on a flatbed, 30 kms away from where Imperial is. I emailed Imperial where my vechile was at that present moment and they informed me my vechile was involved in a accident and on the way to panel beaters damaged at R47 000 value. No one informed me and looks like no one planned to ...</p> <p> </p> <p>My Family, friends and other dealers are shocked at the service i am getting from Imperial . Michael Glassberg and Mark Africa who does not repsond to my email for any compromise and compensation or making an effort in replacing my vechile or Settle my bank finance amount and take the car back.</p> <p> </p> <p>The only emotion I feel at present is disappointment, since I've bought this vehicle. I feel completely insecure when driving my toddlers. I cannot say that I've had any joy, value or complete comfort from this purchase.</p> <p>Personally I feel that so much words have been exchanged and yet I am still in a position of inconvenience. </p> <p>I feel totally insulted.</p> <p> </p> <p> </p> <p> </p>