FORD SA REALLY DON'T CARE

<p>I took my car to a ford dealership for them to repair something on it. I fetched it at 17h00 when they were closing but when i got home I realised that they broke something on my car. immediately i took pictures of it and sent an email with pictures to my service advisor then the following day 1st thing in the morning i took my car there to show them the manager there told me he's not going to dispute it he will pau for the broken item. 2 weeks got a call from to bring the vehicle for repair because they had the part. when i got there the manager changed the tone. he no longer fixing my car the only thing he can do for me is sell it to me at cost. and i said no you said you not disputing my claim now you changing. so i didn't fight with him but i told him I'll take it further. i phone GORD SA CUSTOMER CARE. they said i must forward them the email i sent the service advisor and i did. few days later got an email from them telling me my case number. few days later they wanted the details of the car of which i emailed to them. afterwards i got an email from them telling me they can't get hold of me on my number and the number they said they phoning on is not my number and i don't ever know it. i rep**** that email giving them my right number still they never phoned. almost a week they send me the survey about how my case was handled. and then another email from them telling me that i wasn't taking their calls they mention days but i never missed their ever because they had never phoned me. now i have a bigger problem with ford GP where i bought the vehicle and they are not attending to my problem. now HELLOPETER please advise me should I also again contact ford sa when they just failed me now?</p>