Very bad service, damaged vehicle and *****

IMPERIAL SELECT ARE *****S THE BUY DAMAGED CARS AND SELL THEM!

I WANT MY MONEY BACK! YOU CAN KEEP THAT DAMAGED CAR!

I purchased a vehicle with Imperial Select in Germiston on the 21st June 2017, sales person Ryno Steyn collect the vehicle on Wednesday, the boot car wouldn't close properly, Thursday morning i notice that the vehicle has damages on it the boot, bumper the back of the car had damages, i whatsapped Ryno sent along pictures of the damages. I asked him if the vehicle was involved in an accident and he said no but clearly the car was as i took more pictures of the car even under the car and the towbar should that the vehicle has been towed more than once. I sent Ryno emails of which he simply ignored and never bother to call or reply to my email.

I took the veichle back to Imperial spoke to Manager Heino of which he promised me a inspection report from AA for road worthy before close of business on the 5th July 2017. And not to my surprised he didn't respond or send the report. Called him on the 10th to request the report which i didn't get, then called again o Tuesday and to my surprise i was told the vehicle is at the panelbeaters for repairs.

1. How authorized the vehicle to go to the panelbeater for repairs as Ryno confirmed that the vehicle didn't not have damages? 2. where is the AA road worthy certificate i was promised on the 5th of July? i was never asked regarding the above mentioned question of which Ryno called to let me know that the vehicle is ready for collection!!!! i went to Ombudsman but they still have resolved the matter well they havent even called me about my case.

till today i dont have the POLO TSI Comfortline i purchased from them, i'm paying for a vehicle i don't even have! they have even bother to replace my vehicle they are *****!

THEY BUY DAMAGED CARS AND SELL THEM TO US! I WANT MY MONEY BACK I WANT NOTHING TO DO WITH IMPERIAL SELECT