1 reviews | Active since Dec 2015

22 Jul 2016, 18:28

Bad customer service

<p>Nyiko Namane called me today which I wasn't impressed with his service. It was like he was waiting for someone to email and enquire. Firstly he just spoke and got to the point of telling me that his gonna send me documents and I must send them back today so he can prequalify me. Which I had to stop him and ask him why didn't he asked how am I financing this car and how the process works. He didn't ask me any questions. What happened to asking before jumping into conclusionsome. Like really though. Being a first time buyer I'm sure you should explain everything and be very transparent with alot of things. I work with sales on a daily and this was just poor. He just wanted a sale and didn't care about the person. If this is how he treats his customers then I'm really worried. </p> <p> </p> <p>I've also sent him an email telling him that he shouldn't call me and won't be working with him at all. I also advised him that I'll be reporting his bad customer service. </p>

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