Useless service

<p>I bought a New ford ranger from Imperial select boksburg and when I took delivery was given the bakkie with no service books and only a spare key no remote key which makes the alarm go off every time I unlock the bakkie. I have been told that I would have my key couriered every day after I have taken my bakkie Paul Vd westhuizen always has a reason to not having the key. Now he is avoiding my calls the DP at imperial tata boksburg assured my I would have my key by Monday. Furry Ford edenvale is also getting the blame to having lost the key. I think this service is shocking and hope that Ford can help me te sort out this problem.</p>