Full of excuses when they need to pay.

So easy to join this utter useless company, but try to cancel?

We bought a car in January and the sales guy told us we must get this warranty (The best policy according to the insurance oak at the dealership), needless to say, they are not the best, they are the worst when it comes to customer service.

We sold the car on the 27th of May, and submitted the cancellation form the next day, 28 May. Firstly they have no contact info relating to the actual insurer on the contract, and second, they never respond to the emails sent to the addresses that are on the contract. After calling them and getting the correct info , we sent the cancellation form again, and then they said it will be processed on Wednesday as they only do refunds on Wednesdays, Well guess what, its now the 4th Wednesday after we submitted all the docs, and still no payment. Every email response is : It has been sent for processing, we will forward proof as soon as received.

I'm so glad we never claimed on this policy, I can only imaged what excuse they would have thought of when trying to claim.

I have submitted 4 complaints on their website and have not received any response on any of them.

DO NOT TAKE ANY POLICY WITH THEM