1 reviews | Active since Apr 2012
Refund pending
Im rather disappointed by the feedback i am currently experiencing from IMM.
I registered and paid in full - long story short I am unable to continue and have deregistered and requested a refund - which Ms Ra-Ina Badenhorst handled very well and until recently was giving me enough feedback to keep me at bay, however I have recently not heard a word since its been sitting on some guys desk waiting for them to sign off?
How long and tedious must the process of picking up a pen and signing be that the gent/lady has currently taken almost 14 days to do so.
We abide by the rules and pay on time - respect us and return our monies to us.
Good afternoon,
A refund request should not take longer than 4 weeks from application up to the date when the refund is made. Yours was submitted on 20 June and has thus unfortunately gone beyond the 4 week period.
I will investigate and revert no later than tomorrow.
Apologies for the delay
Lars van Tonder
Head: Student Support
Good afternoon,
A refund request should not take longer than 4 weeks from application up to the date when the refund is made. Yours was submitted on 20 June and has thus unfortunately gone beyond the 4 week period.
I will investigate and revert no later than tomorrow.
Apologies for the delay
Lars van Tonder
Head: Student Support
Good morning. Thanks for bringing the concern to our attention. Your refund has been approved and has been handed to our finance department for payment. I have asked that it be paid tomorrow - Friday 27 July.
Apologies again
Lars van Tonder
Head: Student support
Good morning. Thanks for bringing the concern to our attention. Your refund has been approved and has been handed to our finance department for payment. I have asked that it be paid tomorrow - Friday 27 July.
Apologies again
Lars van Tonder
Head: Student support
Good afternoon,
I apologise for not having called you as yet as I have been in meetings most of the day. I have confirmed with our finance department and the refund was released - albeit a bit later than planned.
Kind regards
Lars van Tonder
Head: Student Support
Good afternoon,
I apologise for not having called you as yet as I have been in meetings most of the day. I have confirmed with our finance department and the refund was released - albeit a bit later than planned.
Kind regards
Lars van Tonder
Head: Student Support