JG
Juan G

1 reviews | Active since Dec 2011

09 Dec 2019, 09:02

Not ideal for correspondence learning

As I currently have a full-time job, I was very skeptical to initiate part time learning as I would need to be plan my time better to fit in both my work and studies into an already full day. The first semester this year at IMM was enjoyable and easy to plan and allocate time for learning tasked. I was able to do relatively well and was excited for the next semester. In the second semester, however, the user interface was “updated” which made finding appropriate dates more difficult and confusing. Study Material was divided into Student Pacer and Study Guide. The exact dates for the assignments and exams were not in either of these forms of communication. There is a calendar to supposedly keep track of dates however the calendar is incomplete and confusing as it does not contain exam dates and includes upload dates for assignments that I did not even sign up for, just increasing confusion.

Because of this, the entire “eLearn” learner interface is ambiguous and confusing which I have seen other students complain about on HelloPeter as well. A student portal of a correspondence learning institute should be simple to use and clear, which unfortunately the eLearn portal from IMM is not. This makes part time learning that much more complicated.

This was compounded by the fact that even after proving this point to both the IMM service team and the IMM National Registrar, they were still not willing to accommodate their students in finding a method to prove their knowledge on the student material in the second semester of 2019.

Very disappointed in transparency and service from IMM.

0
Replies (1)
IMM Graduate School of Marketing
IMM Graduate School of Marketing's reply12 Dec 2019, 16:37
Official
 
Dear Juan, 

Thank you for your comments and constructive feedback. The IMM Graduate School is first and foremost a distance learning institution and we strive to ensure that students enjoy their studies and engage with us throughout their study journey. 

I hope that I may clarify some of your points raised, after further discussion with all involved, and based on your comments made. The study material has not been split between documents:- 

1.       The student pacer was introduced to guide students on the start dates of the academic year, and assist in planning your studies to ensure that all content within the module is covered before the examination or final submission. 
2.       The study guide, is the full content of the module, required to be mastered, and this refers to the prescribed textbooks (where applicable), and includes specific details relating to the module such as links and additional reading. 
3.       These two documents should be used in conjunction with one another, however, the information supp**** in the student pacer is an administratively supportive study document. 

The assignment submission dates are supp**** per module, on eLearn, and can be viewed on the front cover of each assignment question paper, as well as on your module specific student pacers. The dates supp**** on the calendar of events, found in the Prospectus which can be downloaded from the IMM Graduate School website at the end of each year for the upcoming academic year, include all important dates (application opening and closing dates), semester start dates and general assessment periods. 

We encourage students to access eLearn as soon after their registration has been completed, as well as consistently throughout the semester to support their studies, access online tutorials and module specific discussion forums. 

In order to remain fair to all students and to adhere to all the strict marking timelines that follow, assignments/submissions may be submitted up to 5pm of the day after the due date of the submission, but will not be accepted after the late submission date. 

I would like to meet you for a coffee, and discuss some of your challenges faced this last semester,any suggestions and guide you through navigating our new eLearn platform layout. Let me know when would be suitable for you, and email me on ***

Kind Regards, 

 

Lauren Schultz 

Head: Student Support 
IMM Graduate School