No response after sending my documents

Item: IMM Graduate School of Marketing
Rating: 2
Author: Dina R

I have a serious problem with this insituation nobody ever gets back to you. I called and sent my documents and they never ever reply when I call them someone is always busy. If you want people to be in the institution maybe reply to someone. I'm even over wating now. I don't want to put my deposit down as I'm worried that no one will respond after that. If you can't even respond after sending my documents how am I guaranteed that you will communicate with me after I put down my deposit. I'm so disappointed I'm hoping someone will get back to me soonest.

Helpful (0)

Replies (1)

IMM Graduate School of Marketing's replyOfficial

31 Jan 2020, 20:19

Good evening Dina.

I am very sorry to hear that you have not heard from any of our members of staff as our turn-around time is a maximum of 24 hours for emails sent to our Student Consultants. I will send you a private email to obtain the details of the person/email address whom you contacted.

Please in future send any queries to the email address provided below. Emails sent to this email address are responded to within 60 minutes up to a maximum of 3 hours.

Please note that Hellopeter blocks out full email addresses when provided, thus I will provide it in 3 parts. Join them all without spaces: -
Part1: helpme
Part 2:" @
Part 3: immgsm.ac.za

ind regards

Lars van Tonder
Dean: Student Support

IMM Graduate School of Marketing's reply31 Jan 2020, 20:19

Official