JY
Joe Y

1 reviews | Active since Aug 2021

12 Oct 2021, 14:06

Money orietated , not to mention lack of understanding

I would suggest you understand your research and understand what you signing up for before registering. The School isn't consistent with the way things are handled. Ive been with IMM for also 4 years now and i can officially says , i always new the were money hungry and it always feels like the way queries are handled is backwards. so it almost like they want you to fail so that you can come back and redo that specific thing for their finances..Then when you register , There's a fees which are included and we just need to adapt and pay them. Either way , i pay them however if you ask me. the lack of willingness to understand is the reason why so many students are leaving and moving to study at MANCOSA. If im really being honest, im also considering moving to Mancosa. Once i finish my last Subject , i am leaving. How can you charge close to R5000 per subject per semester and not even be understanding enough to help your students when in desperate need? Never felt so helpless before , Im disgusted by the nature of which i'm about to leave this instution and Thankfully its my last semester. Again i want to urge you , Understand what you signing up for.

0
Replies (1)
IMM Graduate School of Marketing
IMM Graduate School of Marketing's reply12 Oct 2021, 15:12
Official
 
Dear Johannes, 

I refer to your query raised via our internal query system, ticket reference RZP-RWFNT-223.

As advised, your submissions made to both Turnitin and for grading were the incorrect documents. Students were able to go back in and check their submissions again, once made, to ensure the correct documents had been submitted. The onus remains that of the students to ensure they check the document submitted by following the below steps:
 
 1. Download the Turnitin Similarity Report, as this is a compulsory component of the submission. It is at this stage you would then have been able to view the similarity on the document uploaded, in the form of a Turnitin Similarity Report and noticed that the incorrect document had been uploaded to Turnitin. A new submission to Turnitin would have been permitted in order to correct the submission before the deadline.
 2. Once the submission for grading had been made, students are strongly encouraged to check the submission, to ensure the correct document had been selected and uploaded for grading. It is at this stage, a query could have been submitted to the dedicated Student Support team.
 
 If the steps above had been followed, you would have picked up on your error (as advised in the submission How To Guide), resubmitted the correct document to Turnitin before the deadline, and queried with *** before the due date for assistance. The Student Support team were available on the 9th of October until 13H00 to assist students with their submissions, or if queried after 13H00, would have been assisted on Monday, 11th of October 2021.
 
 Assignment submission appeals are considered under extenuating circumstances, if: 

1 The correct submission processes had been followed; 

2.The correct document had been uploaded to Turnitin. It must be noted that students are permitted to make multiple submission attempts to Turnitin prior to the due date and deadline date. 

3.That a query was submitted to *** prior to the due date, in your case the 9th of October 2021, before 23H59, once your submission had been made. 

It must be noted that you made your assignment submission within the late submission period on the 9th of October at 23H35, and had the opportunity to go back in to the submission page, check your submission and follow the above process to ensure the correct submission was made to Turnitin, and submitted a query before the deadline for an incorrect submission made for grading. Students are encouraged to make their submissions well in advance of the deadline so that should it be required; the Student Support team can assist timeously. 

As you have not met any of the appeal criteria, the appeal has been declined with reasons supp****. This is to ensure we remain in line with the policies you have agreed to upon your registration, and remain fair to all students who followed the correct submission procedures before the due dates and deadline (late submission) date. 

You still have a large portion of the marks available in the second submission to pass this module. You have also been supp**** with feedback, at each stage, on your pervious attempt of this module. 

Your statement regarding the module fee is incorrect, as the module fee for MP301D is R3650.00 for 2021. Students are able to login to their Student Portals at any stage to view their account statements. Fees are published on the IMM Graduate School website. 

Should you have any further queries, I will continue to assist you via ticket reference RZP-RWFNT-223. 

Regards,

Lauren Schultz
Head: Student Support