ZB
Zanele B

1 reviews | Active since Jan 2015

09 Jun 2018, 18:05

IMM has not released my refund after 4 weeks of submission

IMM have withheld my refund now for 4 weeks since sending all requested documents. I was advised that my refund would be done on Friday June 8th, but to my dismay no funds in my account.

0
Replies (2)
IMM Graduate School of Marketing
IMM Graduate School of Marketing's reply10 Jun 2018, 11:00
Official

Good monring,

I have looked on our system and noticed that we received your application on 10 May. All signatures for approval were finalised on 31 May. The refund should indeed have been paid by 8 May. I apologise for the delay. You will be contacted by a member of the finance department to provide you with an update.

Kind regards

Lars van Tonder

Student Support

IMM Graduate School of Marketing
IMM Graduate School of Marketing's reply16 Jun 2018, 15:18
Official

Good afternoon. Our records indicate that the refund was paid to you on Friday 8 June as promised. Kindly check your bank records.

Kind regards

Lars van Tinder

Student Support