FM
Felicity M
1 reviews | Active since Apr 2020
03 Apr 2020, 15:42
Grateful
Excellent service .l raised my issue ,it was identified and resolved within 24hours brilliant service all thanks , Lauren Schultz she never ignored my emails.
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Replies (1)
IMM Graduate School of Marketing's replyOfficial
08 Apr 2020, 11:56Dear Felicity,
Many thanks for your very positive response. During business hours we strive to answer all queries within 1 hour, and on some of the very busy days, we respond within 3 hours. Queries received after business hours are then answered as soon as possible when we are back at work.
Lauren is indeed a superstar - thanks so much for acknowledging her hard work and commitment.
Kind regards
Lars van Tonder
Dean: Student Affairs
Many thanks for your very positive response. During business hours we strive to answer all queries within 1 hour, and on some of the very busy days, we respond within 3 hours. Queries received after business hours are then answered as soon as possible when we are back at work.
Lauren is indeed a superstar - thanks so much for acknowledging her hard work and commitment.
Kind regards
Lars van Tonder
Dean: Student Affairs
IMM Graduate School of Marketing's reply08 Apr 2020, 11:56
Official
Dear Felicity,
Many thanks for your very positive response. During business hours we strive to answer all queries within 1 hour, and on some of the very busy days, we respond within 3 hours. Queries received after business hours are then answered as soon as possible when we are back at work.
Lauren is indeed a superstar - thanks so much for acknowledging her hard work and commitment.
Kind regards
Lars van Tonder
Dean: Student Affairs
Many thanks for your very positive response. During business hours we strive to answer all queries within 1 hour, and on some of the very busy days, we respond within 3 hours. Queries received after business hours are then answered as soon as possible when we are back at work.
Lauren is indeed a superstar - thanks so much for acknowledging her hard work and commitment.
Kind regards
Lars van Tonder
Dean: Student Affairs