JH
Johan H

1 reviews | Active since Jun 2019

30 Jul 2019, 11:37

Bad service from IMM

When I enrolled my daughter at IMM I was promised heaven and earth and not knowing I was signing myself into debt. I was even showed the classrooms and I was impressed. I paid the registration and other fees and my daughter started classes. After a few months, I received an account for R12000 because my daughter attended classes. I was shocked and surprised to be told that I must pay for each class she attends. I was not told that during registration. However, I requested to pay the outstanding amount in instalments as I cannot afford to pay the whole amount once off. my pleas for paying the debt in instalments went to deaf ears. I then called Irene Gregory and she promised to call me back. I followed up but she just ignores my call. I am willing to settle the debt over instalments and that is what I want to do cause my daughter's education is on hold cause her exams results cannot be retrieved and she cannot log into the learners' website to do assignments and other studies. My name is Johan Herbs.

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Replies (1)
IMM Graduate School of Marketing
IMM Graduate School of Marketing's reply15 Jul 2020, 15:20
Official
Good afternoon Johan,

For some unknown reason, I have only now seen this review - albeit from 2019.  Please accept my apologies.

I have asked for feedback and will respond soonest.

Kind regards

Lars van Tonder
Dean: Student Affairs