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Boitumelo N

1 reviews | Active since Mar 2020

29 Mar 2020, 00:47

Amazing service from the support center

Excellent service. My email was rep**** to in minutes and there were follow up emails regarding my query. Good institution and even better service.

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Replies (1)
IMM Graduate School of Marketing
IMM Graduate School of Marketing's reply30 Mar 2020, 07:55
Official
Dear Boitumelo,

Many thanks for the compliment . 

Our Student Support team is dedicated to ensuring that we respond quickly and at the same time providing an answer that addresses all questions asked. We strive to answer all queries received during business hours, within an hour.  Our average response time for the month of March for queries received during business hours is 12 minutes.

We will continue to respond during the lockdown time, and will keep our response time under as close to 10 minutes as is possible - not longer than 1 hour.

Thanks again.

Lars van Tonder
Dean: Student Affairs