iMeter iM-IHD *******. No service

<p>iMeter to review pre-paid electricity was installed on 30 January 2017 in our 4 star Guest House. We asked for an Instruction Manual but the contractors have nothing.</p> <p>The pre-paid meter functioned only for two days. From then on we have to read in new electricity outside in the street and we can't see how much power is still availible. We have to go outside every time.</p> <p>We got hold of the contractors in town and they promised a few times that their supervisor would come and we are the only people who are complaining. But it still does not function although the contractors tried to put it right. They said they may not give me the Company's name who is doing the work so I can speak to somebody who can help me.</p> <p>I called Eskom, they denied it was their work, but it must be a private company. They coul not tell me who.</p> <p>The Municipality of Albert Luthuli also said they may not give me the name of the "contract" Company.</p> <p>Who can help me just to get a working instrument? Why must everything be a secret?</p>