Poor Service

On Monday, money was deposited into my account (Immediate payment) and still to this day it has not reflected on my account and when i tried to contact IMB, i am told they are busy sorting out a migration of accounts and will not be able to transfer me to someone who can assist me but they will call me once they reach my name and I contacted them on Tuesday and still now, no one has bothered to contact me and I need my money urgently. I am not happy by the inconvenience caused by IMB