Poor communication and service!!!

This bank which was a subsidiary of standard bank decided to move to absa. They had such poor communication about the switch that i wasnt informed or aware. I had money deposited into the old standard bank and now i am having problems getting anyone responde to me or even understand what the problem is.

When i do get a hold of someone who understands, they say they will help and nothing has been done. This money was deposited on the 20th of december and today is the 23rd of december.

Communication is bad, their call centres are also obviously poorly trained and the service in general is just to brush you off to finish the conversation. I have no help on the whatsapp fund they provide either.

Will never use nor advise anyone to use this bank.