So Far, So Good

I took a long time to sign up for fibre with them, based on the horror stories I read online about them and Evotel, and the fact that I already had ADSL serving me. Finally I took the plunge, rather apprehensively, and it hasn't been nearly as bad as I'd expected. Yes, I second the observation in a previous review that Janet is not that interested in being helpful after signing you up, but my fussy back-and-forths with the other departments eventually resolved most of my issues. Just stay close to the installer on the day - they are not that concerned with aesthetics when they place things.