Don't waste your money on expensive, non-existent wifi

I have been watching a buffering, blurry, pixelated tv for 3 months now. After emailing back and forth (eventually getting a reply days later) and the IT department "changing channels" whatever that means, how many times, still no joy. I emailed 3 people at Imagine stating that other providers are R200 less with double the mbps, not one bothered to answer me. The fibre company was also down for days in the beginning of the year, promised a refund that i never got. I put a stop on the debit order so that i could change over to a new provider and it still went through. I unfortunately cannot afford to pay 2 providers in one month so will be attempting this again at the end of the month. I have been with Imagine for 5/6 years so decided to give them the benefit of the doubt. My patience has now run out.