1 reviews | Active since Nov 2010
Warning to potential customers
<p>Two months ago I booked a holiday through Imagine Cruising for 3 couples. When you enquire about the holiday, you are told that the quote is only valid for today, yet they advertise the same holiday for 3 months afterwards for the same price. They pretend to be the cheapest, but only once payment is made, you are told that you have to arrange your own transport to and from the Airport/Hotel, unlike ANY other travel agent where it is included.. To get your tickets issued is such a mission that it becomes unpleasant fighting with them in the end. Please be careful when dealing with this company.</p>
Dear Mr/Mrs Van Den Berg
We are sorry to hear about the way you feel but unfortunately as a business we have our processes to follow. Our customer service team is more than welcome to give you call if you require more clarity about the booking process.
Regards
Customer Service Team
Imagine Cruising
Dear Mr/Mrs Van Den Berg
We are sorry to hear about the way you feel but unfortunately as a business we have our processes to follow. Our customer service team is more than welcome to give you call if you require more clarity about the booking process.
Regards
Customer Service Team
Imagine Cruising
