MB
Mia B

1 reviews | Active since Oct 2019

21 Oct 2019, 09:18

VERY BAD SERVICE

Their service is the worst we have ever had. From repeated request for documents for visa application to a cruise that was converted into a bus ride due to the boat that broke down. After the experience an e-mail was sent to state what complaints we had regarding their services and we have still not heard anything from them. Customers are just important when they need to pay but service is not there.

0
Replies (1)
Imagine Cruising
Imagine Cruising's reply21 Oct 2019, 13:18
Official
Dear Mia Boyder,

Thank you for your post. Please make contact with our Customer Support Team on ***and we will do utmost to answer and resolve your situation. 

Many Thanks. 
Imagine Cruising.