IM
Itumeleng M

1 reviews | Active since Nov 2018

27 Nov 2018, 11:25

Unprofessional Travel Agency

Worst experience with imagine cruising. They mislead me to pay deposit for booking on the day they later say i am also supposed to pay full amount. Then 3 days later they tell me to pay full amount or my deposit paid gets forfeited. I lost my money....

0
Replies (2)
Imagine Cruising
Imagine Cruising's reply27 Nov 2018, 17:15
Official
Dear Itumeleng

Please be in contact with our customer service team on ***, we will gladly  explain everything to you and answer any question you might have.     

Kind Regards

Imagine Cruising
IM
Itumeleng M's update30 Nov 2018, 15:59
Reviewer Update
I am not calling you imagine cruising. I have spoken to your agents thousand times before and still did not get help. I was even asking to at least postpone my trip so that I have enough time to pay. By the way the 15 weeks you talk about are not there on the communication your agent send me. I will not rest until justice is served.