UNEASY EXPERIENCE

<p>A special was advertised on facebook for Radisson Blu Mauritius in March 2016.</p> <p> </p> <p><br />I called in to Imagine Holidays for more information , which i did not receive until after payment was made .</p> <p>i was informed that this special would expire in 3 hours unless payment was made ... </p> <p> </p> <p><br />The price was no longer what was advertised , but more expensive ...even though I was only booking for October . After numerous calls to find out if I have made payment , the booking was confirmed and I then received the link to the resort showing the room allocation ..... SMALL and behind the car park area .</p> <p>Agents I have dealt with before , share advice tips on the pros and cons of a resort and take your interest and concerns into consideration .... but not here , rush and pay .</p> <p>Had I received this link prior to payment or been advised of the rooms , I would have found an alternative resort ,</p> <p>I immediately called in to air my concerns and was told pay a substantial fee and get a better room . The lack of interest with some of the consultants was very audible ,</p> <p> </p> <p><br />Since March till present , this special has still been running !!</p> <p>One was rushed on to pay , under the pretence that this special expires within that day and once the money has been received , there is a feeling of dismissal ..... AND the special is still running !</p> <p> </p> <p><br />I have since written in and made more calls to express my disappoint and concerns of how everything was handled and room allocation .</p> <p>The response is quick , with their justification , which I unfortunately do not agree with .</p> <p> </p> <p><br />The feeling is about the money ,not the guest and I am desperately hoping the upcoming holiday will be worth the anxiety , stress and lack of confidence in the booking agent Imagine Holidays .</p> <p> </p> <p>Their effeciency in the paperwork side is timeous and effecient .</p> <p> </p> <p><br />would I use Imagine Holidays again ....Ufortunately not !</p> <p> </p>