Not to be trusted

When my wife and I booked a cruise on a Costa cruise ship Imagine Cruising failed to a) up front advise that there was a mandatory gratuity of 10 Euros each per day b) failed to advise us that we would have to register our debit/credit card with the ship in order to effect any purchase be it for coffee, beer etc c) failed to advise us that one cannot pay cash for any purchases on board d) cut short our holiday by one day and then had the audacity to state that this was done at my request. I have taken up the matter with the Consumer Protection Council and await the outcome of their investigation. I will NEVER go on a Costa cruise ship again nor have any future dealings with Imagine Cruising