Not Happy with Imagine cruising - Terrible

I booked a cruise via Imagine cruising.<br> They told me Its the last cabin available, which to my opinion was not true.<br> I was told that the ship was the newest addition to the fleet, I was brought under the impression that it was a new ship. Their customer service is not worth mentioning. I logged complaints but did not get response other from your call is logged. Once you paid they offer to help but in fact they are offering you ridiculous expensive deals. They supply you with false information. We got booked on a cruise which was 90% Spanish booked. Not even English channels on the TV on board. All entertainment in Spanish. This they should have informed me about. There only 6 other South African English couples on board. All with the same complaints who booked through Imagine. On the boat, everything was to be paid for. Normally water, WI-FI, juice etc. on boat cruises are included. on this cruise...WI-FI cost 20 Euro per hour. This type of information to my opinion should be brought under the customers attention. Other tour operators normally give something small back to the clients i.e. bag, passport cover, hat, t-shirt etc. Not Imagine. IMAGINE CRUISING SUCK!!