AH
Alan H

1 reviews | Active since Oct 2012

31 Mar 2016, 07:24

Missing Tickets

I'm supposed to leave on a Costa Neo Riviera Mediterranean Cruise on 11 April 2016 departure from Istanbul but Costa decided to move the ship to Athens and so far have left us without transport from Istanbul to Athens. Costa refers me to Imagine Cruising who have done nothing except make empty promises.<br> I am so sorry I believed their adverts and believed in Costa. This trip was supposed to be a wonderful celebration of my wife's birthday but through the incompetence of Costa and the helplessness of Imagine Cruising it is turning into an extremely expensive nightmare. Don't get caught like me!!<br>

0
Replies (1)
Imagine Cruising
Imagine Cruising's reply31 Mar 2016, 10:36
Official
Hello aholloway@ ,

We sorry for the inconvenience caused.
We believe our customer service team has been in contact with you today.
Please kindly contact us if there is anything else we can assist with.


Kind Regards
Customer Service
Imagine Cruising

Best regards,