Imagine will impose penalties without warning

<p>Imagine Cruising do not admit their errors – they lie!</p> <p>They never honestly addressed my original complaint. Simply a form response saying they will reply. NO ATTEMPT to explain the penalty cost</p> <p>I have proven that they penalised me with an increased cost of at least R40,000.</p> <p>I cancelled an MSC Grand Voyage, by agreement with Imagine, WITHOUT PENALTY.</p> <p>To replace the cruise, Imagine booked us on a Celebrity trans-atlantic cruise at an increased cost. I paid Imagine a total of R98,478. Imagine never provided detail on the revised holiday.</p> <p>I established the component costs as follows: (I have used generous exchange rates)</p> <p>Celebrity provided the invoiced cost of the cruise to me US$ 3245 @ R15 R48,675</p> <p>Emirates flights to Rome R4432 per Emirates website. >>. Allow R10,000</p> <p>A TOTAL cost of R58,675</p> <p>There is a difference of R40,000 that Imagine have failed to explain. A penalty imposed on me!</p> <p> </p>