VM
Violet M
1 reviews | Active since Mar 2009
25 Jun 2015, 15:30
Imagine Travel cheated me out of my Holiday
I booked a holiday with Imagine travel for R13,999 to Mauritius for 7 nights in a 3 star hotel,which was a nightmare. At arrival i was terribly shocked. The Dining room had flies,no salt shakers, chairs torn, served food from previous day, lodging room had ants, no soap holders, bedside lights broken with cob webs, bedding was dual &
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Replies (1)Imagine Cruising's replyOfficial
10 Sept 2015, 09:42Hello violet,
Thank you for your feedback.
We apologize for the inconvenience caused. We can confirm that you were offered compensation and this matter has been resolved.
Please feel free to contact us if there is anything else we can assist with.
Kind Regards
Customer Service
Imagine Cruising
Thank you for your feedback.
We apologize for the inconvenience caused. We can confirm that you were offered compensation and this matter has been resolved.
Please feel free to contact us if there is anything else we can assist with.
Kind Regards
Customer Service
Imagine Cruising
Imagine Cruising's reply10 Sept 2015, 09:42
Official
Hello violet,
Thank you for your feedback.
We apologize for the inconvenience caused. We can confirm that you were offered compensation and this matter has been resolved.
Please feel free to contact us if there is anything else we can assist with.
Kind Regards
Customer Service
Imagine Cruising
Thank you for your feedback.
We apologize for the inconvenience caused. We can confirm that you were offered compensation and this matter has been resolved.
Please feel free to contact us if there is anything else we can assist with.
Kind Regards
Customer Service
Imagine Cruising
