JP
Juan P

1 reviews | Active since Jul 2011

10 Feb 2015, 10:25

******* spamming, lies and arrogance

Yesterday I received an unsolicited spam email from Imagine Holidays (also trading as 'Imagine Cruising')<br> I queried this on their facebook page and demanded that they supply me with the particulars the person/company who gave them my email address. They refused to do so and tried also solicit my private phone number! I ended up calling Imagine Holidays and spoke to an extremely unprofessional, rude and arrogant Ronvin. I repeatedly asked him to tell me how they obtained my email address. He started uhm-ing and aah-ing and saying things like 'jaaa' and simply refused to answer me! He even went as far as telling me that I filled in a form supplying them my email adress and signing up for their spam list. I asked him to supply me with this form and he refused and just said 'jaaa'. Eventually I got sick of this individual wasting my airtime and put the phone down. PEOPLE BEWARE OF THIS 'travel' company!! They are a spam operator!! STAY AWAY!!!

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Replies (1)
Imagine Cruising
Imagine Cruising's reply10 Feb 2015, 18:35
Official
Hello juan123,



Thank you for bringing this under our attention. We done our utmost best to assist you and we can confirm this matter has been resolved .
Please do not hesitate to contact us if there is any further assistance you require from us.Thank You.


Kind regards
Customer Service Team