*****LENT MISREPESENATAION BY IMAGINE HOLIDAYS

I booked a holiday with Imagine Holidays, unfortunately due to unforeseen events, I am now unable to attend the holiday scheduled for August this year. According to the terms and conditions on the website should you cancel 105 days prior to your departure date, you loose 50% of your deposit, which is the basis upon which I contracted with them. However, when I provide my cancellation notice, I was informed that the terms and conditions provide that should you cancel 105 days prior to your date of departure you lose 100% of your deposit. I requested to be provided with the agreement that contains this term or directed to the website section that provides this section several times and was merely provided with an extract of terms and conditions I have never seen before nor can I figure out in which document or agreement they are contained in. The actions of Imagine Holidays in this instance amount to ***** and misrepresentation and I will be lodging a complaint with the National Consumer Tribunal, as should anyone else who encounters the same problem.