KL
Koleka L

1 reviews | Active since May 2019

07 Aug 2019, 10:13

Exceptional support from the A Team

We booked a holiday to Europe to celebrate our 70th birthday, travelling to 7 countries in 3 weeks. The support we got from the Customer Team was exceptional. When there were hiccups with pick-ups, they were the ones to alert of possible risks, would check on our well-being and would offer an alternative. They were a phone call away every step of the way and never abandoned us. I take off my hat to Ntuthu and her team and say "keep it up guys Imagine must be proud of you"

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Replies (4)
Imagine Cruising
Imagine Cruising's reply13 Sept 2019, 12:08
Official
Good day Koleka Lubelwana

We are very pleased to hear that you are happy with our service, should you have any further queries please don't hesitate to contact our customer service team.

Kind Regards
Imagine Cruising
Customer Service
KL
Koleka L's update17 Sept 2019, 10:02
Reviewer Update
Hi Imagine/ Hello Peter

I notice that my review does not correspond with Hello Peter’s assessment. I cannot be happy and call people the A team and be undivided about the service. Please correct the emoji to be either ⭐️????
KL
Koleka L's update17 Sept 2019, 10:03
Reviewer Update
Star or ????
KL
Koleka L's update17 Sept 2019, 10:04
Reviewer Update
Happy face, happy face