Excellent Service from Bonnie

<p>A week ago&nbsp;a holiday&nbsp;&nbsp;to Budapest got delayed due to the sudden hospitalisation of one of our family members. We stood the risk of forfeiting all of the hard earned and saved up money on the shifting and or cancelattion due to the 11th hour incident. The matter was brought to the attention to a senior manager called Mrs Bonnie who promised to do everything in her power to help and minimise any financial losses which could be incurred. As with the poor service in which South Africa different segments finds itself I believed that the matter was a done and all was lost. To my surprise I was informed earlier the week that Mrs Bonnie managed to talk to all the stake holders involved and managed to retrieve some of the refunds enabling us to retake the vacation at a later stage. Mrs Bonnie restored my faith in professionals like herself and that there is still hope for the people driving service with the passion and sincerety as she did. I would like to take the oppertunity to personally thank Mrs Bonnie. Thank you for excellent Service.&nbsp;</p>