AVOID THIS SUPPLIER AT ALL COST

I booked a cruise 1 Oct 2015 after fami****ising myself with T/C's on website. I was quoted R13000 deposit which I paid immediately. Few hours later RONVIN called me to tell me I had to pay extra R7000 deposit which I agreed to and paid the same day. I received a confirmation sheet with T/C's on 2 October. I have to cancel the cruise now 165 before cruise is leaving and was informed by Ronvin that I would lose R20 000 deposit. I checked my T/C's that I printed and it states 50% of total booking (not cruise fare),. Ronvin stated that their T/C's states loss of full deposit. I only realised now that they changed the T/C's after receiving payment from me. ********* BUSINESS PRACTICE. I then suggested that we move the cruise to September 2016. Ronvin said I had to pay extra R7500. So far he has refused to transfer me to management. I have reported them to DTI and ASATA and are consulting with NCL as to % deposit they received as well as extra R7500