Poor Service

Good day This is a follow up to my previous complaint. After receiving my requested refund you have completely closed my child's account. He can no longer view his tests or exam results. Why is this? How do you propose I access his results for future use? This is been done out of spite because you had to pay me back money and it took forever to pay back you blocked his account. Please note I paid for a full semester and I would like to access his results whenever I want. Please try to act professional, many South Africans will read this review.