Poor Service and bad treatment to customers

Good day, I would like hello peter to assist I bought property at Midrand Village so now there few defects I got at the house and I complained after I saw them and that was 2 days after my bond was registered. And now the agent and his site Manager Ihs property tell me they cant fix those as I was those defects were reported after the house was registered. Firstly the agent based there name Phillip didnt bother to check those defects and he now acts as if nothing is wrong. The solar panel is broken and the glasses are on the ground and now they act as if I broke that. And sadly is most people staying are complaining about him and how Ihs properties is not fair to the occupants there. They dont care like now it means I must use my own money to fix such things while their agent didnt bother to check the defects after the previous teanants left. And their values are Respect, Service, Integrity, Passion, Excellence and innovation. They are going the opposite of that and now the site Manager name Emmanuel doesnt respond to mails not WhatsApp messages.