Worst service experienced, EVER!

I have been renting an apartment with IHS for almost 4 months now and this is by far the worst service have ever received.

Today, my electricity was cut off and when I called to enquire, I was told that I needed to make payment. When I put through my application, I clearly stated my payment date which is not the 1st of the month.

Anyways, I made the payment and sent the proof, this was just before 10am today. I still sit with no electricity. I have made endless calls to them, repeating myself about the electricity issue. Funny thing is that they even acknowledged my payment, but I still don't have electricity, that I paid for!!!!

All that has happened to me today from them was to be passed from pillar to post.

This revolting service goes hand in hand with their electricity company, ISMRT. I'm always billed, even when I'm not here. Every weekend, I'm away but I'm always billed between R20 - R60 per day. No one can explain this. Each time I enquire, they never get back to me and when I phone them, the phone seems to always drop in my ear when the consultant cant seem to answer me. This issue still has not been sorted.

This is by far the worst service and will certainly NEVER deal with them again and this will be passed on to anyone who asks me about them!!!