This company its a **** and full of unprofesional agents

IHS Property are *****s , I've stayed there for a yeay , I paid my rent always and in time but they found ways to **** me my extra money , sending letters that I owe them whereas I don't . Their electricity charges are ridiculous , every month I had to fight with them for their incompetence .their credit controllers together with their team leader are useless Gladness Ngobeni , JD Steenkamp , Monica Mangi , Blessing Okoye are useless and clueless on what's their job role . I have vacated the flat at Protea last month , and was waiting for maintenances to call me . No one called . Tsundzuka Tlakula have no manners and you rude you need telephone etiquette training my brother and customer service training .

Firstly on the 26th I requested a termination of my contract and it wasn’t processed.

When I moved out on the 31st October I had an appointment with the caretaker Japhta who evaluated the flat and took pictures , after signing he told me that the maintenance department will contact me regarding painting of the bedrooms , which I still find it ridiculous the walls were not dirty just a line where my dinning room suit was . and the shower hose which is still brand new . I waited and no one contacted me as usual . I then saw on the termination form who to email regarding refunds .

I was responded by Tsundzuka Tlakula who’s tone was not pleasant he told me that I don’t have a refund as it was used to paint the flat and to fix the shower pipe . when I asked why didn’t the company contact me as I wanted to fix and paint myself and snipped a part where it says No DEPOSIT WILL BE USED AGAINST ANY ARREARS OR MONIES OWED TO THE LANDORD and coted point 1 and 2 . He Tsundzuka Tlakula answered me with an attitude that if I read those points why didn’t I call the maintenance department , while Japhta advised that they will contact me .

I believe that Japhta Nkuna the caretaker did his part and the maintenance department didn’t . am still due for my R150.00 Parking and R265.55 I paid on the 24th July paid R265.55 proof of payment was attached for them that same R265.55 was deducted on my rental .

This company its a **** . if one is planning on supporting them you will be in for a big shock . I will definitely get my refund I will fight tooth and nail .

annoyed ex resident of Protea Park

Moroesi Mahlafuna