SN
Sindiswa N

1 reviews | Active since Mar 2019

25 Mar 2023, 08:41

The worst service

In every mistake you will do in life don't make a mistake by signing a lease with these people. They are rude, arrogant and full of bitterness. A mistake happened due to rent in Feb, we don't earn the same money every month due to commission so on the 24th the all the debit order went through and we thought IHS has debited as well. Okay life goes on we relaxed surprisingly on the 7 we get a massage that rent was not paid we call IHS mind u it was around 14:00 trying to understand what was going on Prudence became very rude instead of explaining until we got Lenah who explained though did not make sense. Then we try to make an arrangement Prudence was like she needs that money by the end of business, where should we get R4450 in 3 hours we only had R2000 and we paid it and told them the outstanding amount will be paid on the 24 of March. On the 23rd we get an sms that the lease is cancelled. They didn't even bother to call and find out if we still able to pay. 1 mistake that we were willing to fix, we had this drama.

Your customer service sucks🙄

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