Southgate Ridge Security Estate

I'm writing to show my absolute dissatisfaction with ihs management at Southgate Ridge.

I was initially informed that my rent will be debited as per our contractual agreement on the 25th of each month. I was not debited on that day. I then asked the agent that assisted me with the apartment and she said I should wait and that they will debit me. I then received my invoice stating that my Octobers rent will be debited on the 20th of which I moved in September.

I was then informed that I missed my payment and my credit record has been affacted. I called the credit people and the lady that answered was so rude and unprofessional. They still have not resolved my debit order issue. Even thought I provided them with all the necessary documents they required. Ihs management is really terrible and would advise anyone that's thinking of staying here to rethink about their choice.