Solving a billing issue

Hi,<br> I live in unit 318 in De Velde estate Somerset West.<br> Since my first account received in December 2015 i have been billed R6050 (which is correct) + R2242.00.<br> <br> I started querying this over the telephone with Mr Sherman Moonsamy who assured me that the problem would be solved.<br> <br> January my statement indicates that I am in arrears by R2242.00. I receive SMS's syaing that i should pay my account, with a little devils face on the SMS.<br> I then decided to put my query in writing, I started emailing IHSps head office in Johannesburg, stating that I do not have a problem paying the money if they can tell me what i am paying for.<br> In January I get a letter of demand from the person i had lodged the query with firstly, Mr Sherman Moonsamy.<br> I email a lady in the accounts division Mrs Milla Moonsamy (portfolio manager) who assures me in writing that the fault is on their side and that it would be sorted out.<br> <br> Februaries account arrives and guess what...nothing has change. I am still in arrears with R2242.00.<br> <br> I have thus resorted to \Hello Peter\" hoping that someone with the knowledge to solve my problem will see this complaint and get back to me...please!!!!!<br> <br> Michael Gould"