Sham of property manager: you'll never get your full deposit back

If there was a negative star, that's what I would give them. I rented a property through Renico which then handed over to IHS. I moved out on 29 August. They took their time to pay my deposit, and this was after I had to remind them that they have to pay back within 14 working days as per the legislation . From the deposit they had not added enough interest for the period and added to that they charged me a hefty amount for water and added 1 extra month for which does not reconcile. I then asked them for municipality statements and they refuse to share those with me. For the entire period I have been using on average 4 units and considentally on the last month I suddenly use 18 units and they can't show me a statement for that charge? Lena, direct line manager for Amanda ( the agent I have been dealing with) even tried to hide behind confidentiality for other tenants information to avoid giving me the statement. I read through other complaints here and I see this is how they do business. Clearly the values on their website means nothing at all. The actual recourse to me is small, but it's not about the money but their ********** deleangs that annoys me. And even if it means a waste to my time I will report them to the rental tribunal and any other avenue I have access to.