********-THINK TWICE BEFORE RENTING APARTMENTS FROM IHS

I use to stay in one of their apartments Molware Estate until end of November 2017, the caretaker came and did inspection as I left. everything was fine. I was informed I will receive my deposit refund in 21days. I had Submitted all my banking details on the 1st Nov 2017 just so there will be no excuses of delays. Until today I have not received my refund. I have been calling and following up every week, just last week they told me they had issues because of December shut down but we would be paid by 15th Jan 2018. Again nothing happened. when we call we are referred to a lady named NONDUMISO, but even her she now says she doesn't know what the issue is anymore, she promised to call me back, but NEVER calls. I have been sending NUMEROUS emails and calling everyday still they don't respond. I was a loyal rental payer, never missed a month nor delayed payments. WHY THEY ARE DOING THIS TO US I DONT KNOW. Even here on HELLOPETER I know they will not respond.