1 reviews | Active since Mar 2015
Redundant Management
I moved in in October at Protea Glen Unit 1014, the sink is rotten, the stove was not working and the geyser was also not working for 3 weeks, no inspection was done even though i paid to show that i will be moving in. i then reported that the sink in rotten, the boards are peeling off and nothing was done about it.
The balcony lights are still not working, when i go talk to Jafta (caretaker) he tells me to speak to the call center, when i call the call center the maintenance person Sihle was so rude and told me to fix it myself, when i requested to speak to a manager he blatantly refused and hung up. It's December now i need those lights working and nothing is happening.
I got a water bill which i did not understand and same thing happened, call center said talk to jafta and Jafta said call the call center, none of then can actually tell me how many liters of water i used.
Nobody takes ownership in this complex, i have never lived in such a dis-organised place in my entire life. The water in the sink when you drain it comes out the other sink, the washing machine pipe stinks like something died in it. and then there is the foreign nationals who are always making noise every weekend and nothing is done about it.
It's no wander most units are empty cause people can't stand paying for service they never receive.
If things continue like these i am also leaving early next year.
