Pathetic Customer Service

Good day

I would not advise people to do business with IHS Property Management. I rented a unit at Southgate Ridge and decided to move out because the service rendered is very bad. Electricity is to expensive. Now getting my refund from them is a problem as while. I was given a email address to send my banking details. The lady that was assisting me but the name of Candice Setton, which promised to resolve my matter now when I call her Kim tells me she's to busy to speak and hangs up, I than spoke to a consultant that finally transferred me to Candice and to my Surprise she hangs up when hearing my voice.

I have dealt with the below people from IHS properties and not one has been of any help.

Someone broke into our unit and when we Reported it to Raymond he said there is nothing he can do we should just open a police case. the door that was broken down was only repair after weeks of sending mails to them.

Raymond- Property Manager at southgate ridge on site Terrance- Assistance agent at Southgate Ridge. Waylin- Financial Administrator for southgate Ridge Candice Setton- Kim- Receptions at head office.

If I dont get any feedback from IHS I will Have to Take this matter to the media. people can't be fighting like this for like this for service that there pay for and money that belongs to them.

IHS property please be careful these people are dragging your name in the mud.

Terry Smith