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ndiitwani N

1 reviews | Active since Feb 2017

07 Feb 2017, 08:40

Mismanagement and apparently not paying my full deposit back

<p>I moved out of the rental flats owned managed by IHS on the 15 December 2016, we were on a month to month rental Contract since they failed to give us a new contract. </p> <p>1. first we had to point out that we never signed a second contract since they wanted to charge us the early termination of a lease contract.</p> <p>2. they told us that the flat is dirty as per the Caretaker whom never bothered to attend to our issues throught out our stay in Fleurhof Ekhaya flats, he went and mark all the things we marked on our "snag list" when we moved in.</p> <p>3. they paid us back R2073.00 of our R4360.00 Deposit. i believe that before this was paid back to us we should have received a full statement with the breakdown of how it was worked out. </p> <p>4. we received the break down of the expenses after the money was paid and that they are repairing broken stuff/dirty walls that we marked on the "snaglist" HOW IS THIS FAIR?? when we moved in the flat was never painted, it was dirty and we make note of it.</p> <p>what is the point of inspecting the flat before you move in/move out if the Caretaker? how sure is IHS Property management that their representative "Caretaker" is doing his job right? are you going to take his word for something that he never witness?</p> <p>Lastly, their Caretaker Andreas is not friendly, during our stay at there all the tenants needs to dance to his tune because if you dont do that he will also make your life unbearable.</p> <p>I believe we have been over charged for this and i want my money back in full with interest. We keep on sending follow-up emails to Micheal Perfect and Marco Cerreira to explain to us what really happened and till today we haven’t received any feedback.</p>

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