ihsp property management poor service

I stay at Southgateridge.

On sunday the 22 August 2021 at 14h30 my family and I left the for the afternoon. When we came back around 18h30 and fount the our buglar door had been tampered with and we could not open it from the outside. We went straight to security to report this and all they could say was. You will have to wait till tomorrow and report it to the Maintenance manager. I then first thing Monday morning called the manager (after 8) only for him to have network issues (that's what he said). I told him what happened and he then says i will go check and get back to you about when they are going to fix it. It is now 48hrs later no one has come back to me to give an update as to what and when this will be fixed.

From day one when my family moved in we have never had any joy at this place. Inspection was done with both myself and the Tracy the lady that works in rentals office. She made a note of everything that needed to be fixed , it was a struggle to get Percy to come and assist out of all the notes he managed to fix two things so far. It has been six months already and they are mum and now this.

I then ask myself how safe is Southgateridge? i have asked the securities if they do patrol the Area and one if them responded by asking me who would patrol this place?

I cannot wait to move out of this place because i feel its not safe and one gets treated like they are doing you a favor by letting you stay there. They are quick to send you a letter of demand for rent u but forget what they have to do in your unit.

I have tried calling their head office but no one answers their line it is so frustrating