IHS property management billing errors and *********** staff

I’m not even going to start from the beginning, there’s been so much bad service and terrible communication from the on set, but this was worse, IHs sent the wrong debit order mandate to the bank which was more than the actual price on our contract, we then rejected that and called IHS to dispute it, a lady by the name of Mercy sent an invoice and said cool we can pay it manually which we did on the 25th and fast forward to today, IHS has debited our bank account, after we sent proof to mercy showing that we had paid it and now we’ve incurred banking costs, If you’re looking to live at the village or any place owned by IHS property management, I suggest you never put yourself through that.