IHS maintenance service and no one calls back

I moved my things to the property 28 January 2022, settled 30th January 2022 then I realised the stove and circuit breaker were not working. I called the building manager and he advised me to log a call within 7 days and ask them to come fix what I found broken. I did exactly that, the maintainance guys came in on day 7 after constant follow ups with the building manager. The stove and circuit breaker were finally Fixed. I asked the maintainnece guys whether does the circuit breaker paper state that I will be liable further called the building manager. I was told to email *** as the building manager was aware I found these things not work. I emailed further sent follow up emails and no one responded. Last week I received an sms threatening me to pay for the damages and I called the office to ask what was happening however I was referred to email again. I received invoice including damages and queried the amount further called the building manager. He responded to ihs account and told them the damages were prior I moved in. Today I woke up to a large debit order including damages I am not liable and no one is responding to say why they debited my account. I demand an immediate refund and this is my kids transport money. I will not pay for the previous tenents damages. I moved in and reported this things. I need this issue to be resolved ASAP! This is no way to treat new tenants . Tenants need to fight before the issue can be resolved.

Stone arch village ******